We take delivery as seriously as we take design. We’ve organized our shipping to be affordable, fast, and transparent. Below, we’ve outlined our shipping options, and what to expect once you have placed your order.
Flat Rate Shipping
No matter how much you order, our shipping options are one flat rate. That means whether you’re ordering a single blanket or an entire cat playground, your shipping rate remains that same low price.
Unfortunately the costs of shipping furniture are exorbitant to the point where we no longer offer international shipping (aside from Canada). Many of our customers have used third party services to enable international shipping. See our suggestions on our international shipping page.
$9 for small items — such as a blankets, a toy, or a small cushion — that can be sent via courier.
$19 flat-rate for medium sized items such as small beds or scratching posts
$49 flat-rate for larger items such as cat trees or litterboxes
Shipping is never more than $49 no matter the size of your order.
Delivery and Returns
Orders arrive in 5-10 business days. If you're not completely happy, send the item back to us within 30 days for a hassle-free refund (excluding shipping costs).