We take delivery as seriously as we take design. We’ve organized our shipping to be affordable, fast, and transparent. Below, we’ve outlined our shipping options, and what to expect once you have placed your order.

USA and Canada Shipping

$20 Flat Rate Shipping for orders under $195 and FREE shipping for orders $195 or greater. Shipping takes 5-7 business days for in-stock items.

We cannot ship to PO boxes. 

International Shipping

We offer 60-day international shipping from our international warehouse. The cost is $50 per $500 value (i.e. anything under $500 has $50 shipping, $500-$1000 is $100 shipping etc). We'd love to offer free shipping for our international friends but unfortunately the costs of shipping bulky items overseas are too high.

Delivery and Returns

Orders arrive in 5-10 business days. If you're not completely happy, send the item back to us within 90 days for a hassle-free refund (excluding shipping costs). 

US Warehouse Return Address: 

Please contact our team at purr@tuftandpaw.com before sending back a return (we have several warehouses and will direct you to the correct return location).