Join Our Team

At tuft + paw, we're passionate about creating memorable customer experiences for cat people. If you are a cat person with a passion for logistics, operations and 3PL management, we invite you to join our team as the Senior Logistics Coordinator.

Job Description:

 As the Senior Logistics Coordinator, you will play a pivotal role in managing and enhancing our logistics operations. You will oversee the entire process from Vendor to Customer. Your role will encompass logistics management, inventory control, 3PL management & relations, and process improvement.

Responsibilities:

 Logistics Management: Oversee and coordinate the transportation and delivery of goods from suppliers to our warehouse and from our warehouse to customers.

• Maintain records to track, audit and report on inbound and outbound shipping costs.

Inventory Control: Implement a formal cycle count program including a year end count.

• Develop tools to monitor and verify inventory levels based on sales and receipt of goods to avoid stockouts.

Process Improvement: Identify inefficiencies in the logistics process and develop strategies for improvement. Including but not limited to:

• B2B fulfillment and future readiness for new partners

• Inventory balancing across warehouses

3PL Management: Manage relationships with third-party logistics (3PL) providers to ensure effective outsourcing of warehousing, distribution, and fulfillment services.

• Monitor and evaluate 3PL performance through regular reviews and performance metrics to ensure they meet agreed-upon service levels.

• Address any issues or challenges with 3PL partners promptly to maintain smooth operations and customer satisfaction.

Compliance: Ensure all logistics activities comply with relevant regulations and standards.

• Maintain proper documentation for audits and inspections.

 Data Analysis: Use data and metrics to evaluate logistics performance and make informed decisions. Using the data, find opportunities to reduce operational spend.

Requirements:

Cross-functional Collaboration:

• Work closely with other departments such as Customer Care, Planning and Product to support operational aspects of projects and initiatives.

• Provide monthly reports as required on key areas of the business.

Problem-Solving: Strong analytical and problem-solving abilities to address logistics challenges and find innovative solutions.

• Foresight to identify and prioritize opportunities to ensure future success.

Experience:

• At least 3-5 years of relevant work experience in logistics, supply chain management, 3PL or a related field.

• Comfortable and familiar with working in WMS and IMS software.

Location: Based in Vancouver (or remotely in Canada) while aligning with the company's hours of operation.

 How to Apply:

 If you are ready to take our logistics operations to new heights and are genuinely passionate about contributing to a company that loves cats and customer satisfaction, please email your application to jackson@tuftandpaw.com. Introduce yourself, explain why you would excel in this role, and include a link to your LinkedIn profile.

Send jackson at tuftandpaw.com an email with answers to the below questions. We keep all this info on file for future hires.

• What is your ideal position?
• Can you share an example or two that demonstrate how and why you're an expert in what you do?
• What do you think you're better at than most people who have the same role as you?
• What do you think you're worse at than most people who have the same role as you?
• What do you think is the most important skill set for someone in your role?
• What specific thing are you extremely good at in your job?
• What work accomplishment are you most proud of in your current role?
• Can you share a link to your LinkedIn profile so I can get to know you a little better?