We take delivery as seriously as we take design. We’ve organized our shipping to be affordable, fast, and transparent. Below, we’ve outlined our shipping options, and what to expect once you have placed your order.
$9 for small items such as a blankets, a toy, or a small cushion — that can be sent via courier.
$19 flat-rate for medium sized items such as small beds or scratching posts
$49 flat-rate for larger items such as cat trees or litterboxes
Shipping is never more than $49 no matter the size of your order.
Unfortunately the costs of shipping furniture are exorbitant to the point where we no longer offer international shipping. Many of our customers have used third party services to enable international shipping.
See our suggestions on our international shipping page
Delivery and Returns
Orders arrive in 5-10 business days. If you're not completely happy, send the item back to us within 30 days for a hassle-free refund (excluding shipping costs). Return address will be included with your parcel.
US Warehouse Return Address:
807 Airport Access Road – Unit D
Traverse City, MI 49686 (United States)
In the U.S alone, 1.4 million homeless cats are euthanized every single year.
Every cat needs a home in order to live a long and happy life. We strongly support animal welfare in any way we can, and this means we donate a portion of every single sale to support no-kill cat shelters.
You're helping us make a difference.
This item is beautiful! Finally a litter box that looks like REAL furniture.
Pros- looks amazing. Looks like a designer furniture item and can fit into almost any space. You can even put a plant or something on top to really make it blend in Cons- - tuftandpaw discontinued shipping to Canada right after I bought this. Right after I spent the $500+ plus $100 customs and shipping, I find I can’t re order the super unique cardboard liners? I now have to find some substitute or ship to friends in the US to ship over the border. Why Tuftandpaw can’t ship 5 flattened cardboard inserts from the US to Canada seems odd to me as these inserts are essential to making this litter box work
Solved our space problem! We love this!
My cats love their Sito, it's a great perch to sit on top of, and gives them the space and privacy to do their business in. I love the Sito because it's a beautifully simple piece of furniture, easy to clean with environmentally friendly compostable inserts, virtually mess free and doesn't look like a litter box.