We take delivery as seriously as we take design. We’ve organized our shipping to be affordable, fast, and transparent. Below, we’ve outlined our shipping options, and what to expect once you have placed your order.
$9 for small items — such as a blankets, a toy, or a small cushion — that can be sent via courier.
$19 flat-rate for medium sized items such as small beds or scratching posts
$49 flat-rate for larger items such as cat trees or litterboxes
Shipping is never more than $49 no matter the size of your order.
Unfortunately the costs of shipping furniture are exorbitant to the point where we no longer offer international shipping. Many of our customers have used third party services to enable international shipping. See our suggestions on our international shipping page.
Delivery and Returns
Orders arrive in 5-10 business days. If you're not completely happy, send the item back to us within 30 days for a hassle-free refund (excluding shipping costs).
In the U.S alone, 1.4 million homeless cats are euthanized every single year.
Every cat needs a home in order to live a long and happy life. We strongly support animal welfare in any way we can, and this means we donate a portion of every single sale to support no-kill cat shelters.
You're helping us make a difference.
This tower is great! It looks fantastic in our living room, and our idiot orange cat loves climbing all over it to look out the window at the birds that come by. It was also super easy to build and customize. Would highly recommend anyone looking for an aesthetically pleasing tree to look at this one.
I spent a ton of time looking at cat trees. I really wanted something that I knew my cat would enjoy. I could not have made a better choice. This really is a "jungle gym". Rocky hangs out on the tree a lot and he loves climbing the pole and ramp. I also had a small leftover piece of the rope and, for some reason, the rope is his new favorite toy. The quality of construction is very high. Really high quality birch plywood and nice velcro'd down carpet mats. I'm glad I could find something that would get my senior cat moving like he was a kitten again. Thanks
Couldn’t be more pleased. Don’t question it. Just get it. You won’t regret it.
We have had the Milo for about a month. It was very easy to assemble and is quite sturdy. It’s also quite well designed- I love the removable carpet on the shelves and the cats can hop from shelf to shelf quite easily. Our cats really like the tree. We replaced an older, more typical cat tree with condo and although this has about the same amount of shelves and seating areas, it fits better and the room seems so much brighter. We tried the crystal hammock but our cats prefer just having another shelf on top. Our young, goofy cat loves sitting on the bottom shelf and pulling toys out of the little area underneath. And the favorite part is the carpet scratching pole- that is a huge hit! Overall it’s a great cat tree and worth the money.
My cats love love love playing on their Milo. They run to it every morning when we go to the kitchen for breakfast. It’s their hangout spot.