We take delivery as seriously as we take design. We’ve organized our shipping to be affordable, fast, and transparent. Below, we’ve outlined our shipping options, and what to expect once you have placed your order.
$9 for small items — such as a blankets, a toy, or a small cushion — that can be sent via courier.
$19 flat-rate for medium sized items such as small beds or scratching posts
$49 flat-rate for larger items such as cat trees or litterboxes
Shipping is never more than $49 no matter the size of your order.
Unfortunately the costs of shipping furniture are exorbitant to the point where we no longer offer international shipping. Many of our customers have used third party services to enable international shipping. See our suggestions on our international shipping page.
Delivery and Returns
Orders arrive in 5-10 business days. If you're not completely happy, send the item back to us within 30 days for a hassle-free refund (excluding shipping costs).
In the U.S alone, 1.4 million homeless cats are euthanized every single year.
Every cat needs a home in order to live a long and happy life. We strongly support animal welfare in any way we can, and this means we donate a portion of every single sale to support no-kill cat shelters.
You're helping us make a difference.
The cat tree is very well designed and high quality. The assembly is relatively easy, I am able to assemble it myself, with none-electrical screw driver. But there are a LOT of screws, so if I were to do it again, I’ll definitely get a electrical screw lol You can tell the quality when you assemble it. All pieces fits in seamlessly, no missing holes or damaged holes/edges. Both my cats loves it! Especially the ramp, it is wide enough to let them turn around and run up and down. I put their toy or play wand with them on the ramp and it made the old boring game much more interesting. They just started to get use to the ramp and as the other review suggested I put sturdy box under the ramp to make it less steep. I have 2 other cat trees and this is the best one. They jump from one tree to another and only this one does not wobble. The owner is very nice and I will buy from them again!
Great Design Great Quality
We are so pleased with the Milo and my two shelter kittens are having rip roaring fun playing on it, sleeping on it and posing on it. We had no trouble with the assembly, and we are very impressed with the quality and engineering. I searched the web for two months, we had a tower on loan from a friend but every morning I would see it and I knew I had to get it out of my sight. The Milo is worth the money . xoxox Nancy Pettibone
My three cats absolutely love their new Milo cat tree. It provides extra exercise options with both the long ramp and the tall pole at the other end. And when they are not exercising, they enjoy the different levels. This is perfect cat furniture!
Pretty good cat gym
It was relatively easy to assemble once we borrowed an electric screwdriver from a neighbor. It would have been nice to know that an electric screwdriver is recommended. The cats enjoy it. The only part they don't use is the clear bowl. Aesthetically, it is the best looking cat tree on the market.
Milo cat tower
I was a little worried about getting the Milo as my cats do not use their existing cat tree we have in the house. After doing some research, I decided to give it a shot. They love it! The slide it came with was adjustable. We made it less steep by putting a scratcher below it. They love sitting in the clear bowl and looking at their jelly bean toes from underneath is my greatest joy. I sometimes put toys in the bowl and they like to fish then out. I am happy with my purchase and so do my cats. They use the cat tower everyday and like to sit like Simba at the top of tower or lounge at the clear bowl.