We take delivery as seriously as we take design. We’ve organized our shipping to be affordable, fast, and transparent. Below, we’ve outlined our shipping options, and what to expect once you have placed your order.
$9 for small items such as a blankets, a toy, or a small cushion — that can be sent via courier.
$19 flat-rate for medium sized items such as small beds or scratching posts
$49 flat-rate for larger items such as cat trees or litterboxes
Shipping is never more than $49 no matter the size of your order.
Unfortunately the costs of shipping furniture are exorbitant to the point where we no longer offer international shipping. Many of our customers have used third party services to enable international shipping.
See our suggestions on our international shipping page
Delivery and Returns
Orders arrive in 5-10 business days. If you're not completely happy, send the item back to us within 30 days for a hassle-free refund (excluding shipping costs). Return address will be included with your parcel.
US Warehouse Return Address:
807 Airport Access Road – Unit D
Traverse City, MI 49686 (United States)
In the U.S alone, 1.4 million homeless cats are euthanized every single year.
Every cat needs a home in order to live a long and happy life. We strongly support animal welfare in any way we can, and this means we donate a portion of every single sale to support no-kill cat shelters.
You're helping us make a difference.
The Milo cat tree is terrific. Have had it for a month and it blows all “cat trees” away. This is so much more than any other cat tree you can find in the store and online. It is beautiful, well-designed, and provides plenty of things for the cat to do. Highly recommend it.
The cat tree is sturdy and attractive. My new kitten loves it. It looks so beautiful in my living room. I have no regrets. I had a question about the cat tee, Tuft + Paw responded quickly.
The cat tree came in two boxes which fooled us a bit but after a rather simple construction the tree is both innovative and aesthetically pleasing. The cats love it and we do too.
This tower is great! It looks fantastic in our living room, and our idiot orange cat loves climbing all over it to look out the window at the birds that come by. It was also super easy to build and customize. Would highly recommend anyone looking for an aesthetically pleasing tree to look at this one.
I spent a ton of time looking at cat trees. I really wanted something that I knew my cat would enjoy. I could not have made a better choice. This really is a "jungle gym". Rocky hangs out on the tree a lot and he loves climbing the pole and ramp. I also had a small leftover piece of the rope and, for some reason, the rope is his new favorite toy. The quality of construction is very high. Really high quality birch plywood and nice velcro'd down carpet mats. I'm glad I could find something that would get my senior cat moving like he was a kitten again. Thanks