We take delivery as seriously as we take design. We’ve organized our shipping to be affordable, fast, and transparent. Below, we’ve outlined our shipping options, and what to expect once you have placed your order.
$9 for small items — such as a blankets, a toy, or a small cushion — that can be sent via courier.
$19 flat-rate for medium sized items such as small beds or scratching posts
$49 flat-rate for larger items such as cat trees or litterboxes
Shipping is never more than $49 no matter the size of your order.
Unfortunately the costs of shipping furniture are exorbitant to the point where we no longer offer international shipping (aside from Canada). Many of our customers have used third party services to enable international shipping. See our suggestions on our international shipping page.
Delivery and Returns
Orders arrive in 5-10 business days. If you're not completely happy, send the item back to us within 30 days for a hassle-free refund (excluding shipping costs).
In the U.S alone, 1.4 million homeless cats are euthanized every single year.
Every cat needs a home in order to live a long and happy life. We strongly support animal welfare in any way we can, and this means we donate a portion of every single sale to support no-kill cat shelters.
You're helping us make a difference.
Our two Siberians kitties are now 8 months old and love the Milo. I love the Milo because of the sleek, contemporary design. It fits right in to our decor. My husband picked up a carpeted cat tree at a local pet store and it was so ****, I promptly sent him back to return it. The only change I would make to the design: the pole that goes from the floor to the bowl moves a little too much. I’m constantly straightening it out after my wild felines climb up it at high speed. The price is high for cat furniture, but I’m a big believer that you get what you pay for.
Fabulous cat tree!!
The Milo cat tree has been a huge hit with my 5 cats since the day it got delivered to my house. It hasn’t been left unused since. There’s always at least one of my furbaby sleeping on one of the selves, climbing the post or the carpet slide or simply enjoying the view from up above. The quality is outstanding! I’m never worried that it will tip over when all 5 of them are playing or lounging on it at once. Definitely one of the best purchase I’ve made.