We take delivery as seriously as we take design. We’ve organized our shipping to be affordable, fast, and transparent. Below, we’ve outlined our shipping options, and what to expect once you have placed your order.
$9 for small items such as a blankets, a toy, or a small cushion — that can be sent via courier.
$19 flat-rate for medium sized items such as small beds or scratching posts
$49 flat-rate for larger items such as cat trees or litterboxes
Shipping is never more than $49 no matter the size of your order.
Unfortunately the costs of shipping furniture are exorbitant to the point where we no longer offer international shipping. Many of our customers have used third party services to enable international shipping.
See our suggestions on our international shipping page
Delivery and Returns
Orders arrive in 5-10 business days. If you're not completely happy, send the item back to us within 30 days for a hassle-free refund (excluding shipping costs). Return address will be included with your parcel.
US Warehouse Return Address:
807 Airport Access Road – Unit D
Traverse City, MI 49686 (United States)
In the U.S alone, 1.4 million homeless cats are euthanized every single year.
Every cat needs a home in order to live a long and happy life. We strongly support animal welfare in any way we can, and this means we donate a portion of every single sale to support no-kill cat shelters.
You're helping us make a difference.
The box came in and it wasn’t tuft + paw branded. It came from a Korean brand called Inherent.co.kr. Why wouldn’t you list that information on the website? That you’re just a third-party reseller? Both of the bowl and choco tent came from Inherent. This is a complete rip off
It’s a nice cat bed, but it’s not Tuft & Paw brand. It comes from a South Korean brand called Inherent Living & Design where you can buy it online for $154. $100 is a steep markup for something that can ship to USA in about a month.
Looks nice but cats didnt like it
This very well made and my cats love it. They love their time in there! It looks great and now they have a lounging space all their own!
This was very easy to install and it matched our modern minimalist mid century style. Our cats love it and ue it to sleep or hide out when playing. Another great product by Tuft + Paw