We take delivery as seriously as we take design. We’ve organized our shipping to be affordable, fast, and transparent. Below, we’ve outlined our shipping options, and what to expect once you have placed your order.
Shipping
$9 for small items such as a blankets, a toy, or a small cushion — that can be sent via courier.
$19 flat-rate for medium sized items such as small beds or scratching posts
$49 flat-rate for larger items such as cat trees or litterboxes
Shipping is never more than $49 no matter the size of your order.
International Shipping
Unfortunately the costs of shipping furniture are exorbitant to the point where we no longer offer international shipping. Many of our customers have used third party services to enable international shipping.
See our suggestions on our international shipping page
Delivery and Returns
Orders arrive in 5-10 business days. If you're not completely happy, send the item back to us within 30 days for a hassle-free refund (excluding shipping costs). Return address will be included with your parcel.
US Warehouse Return Address:
807 Airport Access Road – Unit D
Traverse City, MI 49686 (United States)
In the U.S alone, 1.4 million homeless cats are euthanized every single year.
Every cat needs a home in order to live a long and happy life. We strongly support animal welfare in any way we can, and this means we donate a portion of every single sale to support no-kill cat shelters.
You're helping us make a difference.
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United StatesWe love everything we’ve purchase from Tuff + Paw and the Lato Scratching Post is no exception. But most importantly, our kitten loves it too. He uses it as a “launching pad “ as he jumps off and chases his toys! Well made, solid and excellent materials!
United StatesThe style and design of this beautiful, minimalist piece speaks for itself, but I'd like to add to that conversation by noting just how well it holds-up. It took just about two years of constant love (abuse) by our lovely (but discerning) group of 20+ cats before we needed to replace it. And even then, it was mostly for aesthetic reasons. So I imagine that in a house of 4 cats, this might last a hair beyond their combined 36 lives. Practicality: the weight gives it the heft necessary to let cats grab on, slide up and down, crawl around like a crazed squirrel, and even do pull-ups without moving. It's by far the best scratcher we've had in the 4 years we've been testing them. Of note: Jackson is a supporter of KitTea, America's first established cat cafe. While we did receive a discount on this product, we would gladly pay full-price had we not. We were also not influenced by Jackson's generosity - though we were touched by his support of our mission and 20+ rescue cats.
United StatesMost scratching posts look like someone tried to staple a carpet remnant to some plywood, but not this! This post is super solid and well made. Great for heavier cats, since it has a good weight. I will definitely be purchasing from Tuft & Paw again!
My cat loves her new scratch post. She even just sits on it when not scratching. I personally love it because it looks nice in my household but it’s useful to my kitty.
I ordered this for my two kittens after searching around various pet stores and not finding a scratching post that matched the design of my apartment. I don't mind having this out and the cats love to scratch on it (as well as sit on the top). The delivery was seamless, there was nothing to set up! I would not hesitate to recommend this to a friend.