We take delivery as seriously as we take design. We’ve organized our shipping to be affordable, fast, and transparent. Below, we’ve outlined our shipping options, and what to expect once you have placed your order.
$9 for small items — such as a blankets, a toy, or a small cushion — that can be sent via courier.
$19 flat-rate for medium sized items such as small beds or scratching posts
$49 flat-rate for larger items such as cat trees or litterboxes
Shipping is never more than $49 no matter the size of your order.
Unfortunately the costs of shipping furniture are exorbitant to the point where we no longer offer international shipping. Many of our customers have used third party services to enable international shipping. See our suggestions on our international shipping page.
Delivery and Returns
Orders arrive in 5-10 business days. If you're not completely happy, send the item back to us within 30 days for a hassle-free refund (excluding shipping costs).
In the U.S alone, 1.4 million homeless cats are euthanized every single year.
Every cat needs a home in order to live a long and happy life. We strongly support animal welfare in any way we can, and this means we donate a portion of every single sale to support no-kill cat shelters.
You're helping us make a difference.
This piece was a beautiful edition to our living room. We had been searching for just the right cat tree replacement product as our cat is elderly and isn't using the play components of the tree and we were really tired of having to relocate the cat tree when people come over. The traditional carpeted versions are just not very esthetically pleasing. I was so pleased when I found Tuft and Paw! We chose the Freddo for its style (our home is furnished in a modern style) and simplicity as it would be located in the living room. We also liked that it was wider and longer. Our cat is a large Persian and we wanted him to have plenty of room. It arrived quickly, installed easily and the cat adores it. He can stretch out or curl up and there is plenty of space around him. He also sits on it without any trouble to keep an eye on the outside world. The cushion is thick and doesn't slip around on the shelf. I would definitely purchase another Freddo if we were going to add a cat shelf in another room without pause.
Excellent service, quality and very fast delivery. Liked it so much, came back and purchased the smaller one!
My kitty cat loves it! I am so happy with this purchase. Thank you!!
Easy installation, nicely packaged and love the look of this shelf on my wall. Kitty loves it too!
Easy to install, and our cats love the perches.