We take delivery as seriously as we take design. We’ve organized our shipping to be affordable, fast, and transparent. Below, we’ve outlined our shipping options, and what to expect once you have placed your order.
$9 for small items — such as a blankets, a toy, or a small cushion — that can be sent via courier.
$19 flat-rate for medium sized items such as small beds or scratching posts
$49 flat-rate for larger items such as cat trees or litterboxes
Shipping is never more than $49 no matter the size of your order.
Unfortunately the costs of shipping furniture are exorbitant to the point where we no longer offer international shipping. Many of our customers have used third party services to enable international shipping. See our suggestions on our international shipping page.
Delivery and Returns
Orders arrive in 5-10 business days. If you're not completely happy, send the item back to us within 30 days for a hassle-free refund (excluding shipping costs).
In the U.S alone, 1.4 million homeless cats are euthanized every single year.
Every cat needs a home in order to live a long and happy life. We strongly support animal welfare in any way we can, and this means we donate a portion of every single sale to support no-kill cat shelters.
You're helping us make a difference.
Only Received Half of My Order!
I ordered 2 scratching posts and only received one. I reached out to the company and got a recorded message informing me of their return policy. I didn't get a response to my email regarding the post I never received, yet I was charged for it. HELP!
Our Manx Kittens LOVE the Turrim - !!
We have 2 Manx kittens and they both love the Turrim ! So much that we quickly bought a second one! The square corners may seem weird, but the corner angle actually seems to help them climb. The quality of the rope is the best I’ve ever seen. Don’t hesitate - the Turrim is the best scratching post out there!
Incredible Scratching Post!
This is a very well made scratching post - well balanced and well made. Our cat LOVES to run straight up the post and sit at the top - he’s “ King of the Mountain” and loving the view! He also uses this to jump to other furniture, too!
Scratching Post is a big hit for our cat. Have had other ones that the cat doesn't really like or gets tired of quickly. The material on this one is of high quality. Would recommend.
My cat was tearing up the back of my couch and after purchasing this scratching post he has forgotten it all together. He took to the post right away and I wish I would have gotten it sooner so as to save myself some furniture damage.