We take delivery as seriously as we take design. We’ve organized our shipping to be affordable, fast, and transparent. Below, we’ve outlined our shipping options, and what to expect once you have placed your order.
$9 for small items — such as a blankets, a toy, or a small cushion — that can be sent via courier.
$19 flat-rate for medium sized items such as small beds or scratching posts
$49 flat-rate for larger items such as cat trees or litterboxes
Shipping is never more than $49 no matter the size of your order.
Unfortunately the costs of shipping furniture are exorbitant to the point where we no longer offer international shipping (aside from Canada). Many of our customers have used third party services to enable international shipping. See our suggestions on our international shipping page.
Delivery and Returns
Orders arrive in 5-10 business days. If you're not completely happy, send the item back to us within 30 days for a hassle-free refund (excluding shipping costs).
In the U.S alone, 1.4 million homeless cats are euthanized every single year.
Every cat needs a home in order to live a long and happy life. We strongly support animal welfare in any way we can, and this means we donate a portion of every single sale to support no-kill cat shelters.
You're helping us make a difference.
Cost:value ratio too high
I’d give it 5 stars for looks. Very sleek. Almost unnoticeable in the living room. It’s also a few inches taller than the old pet store version, which is great for my Maine ****. However, the sisal is woven too tightly and/or is coated with something so it’s hard for the cats to really dig their claws in. Both of my cats prefer using the old raggedy pet store one which was one third the price of the Turrim!
Tall Scratching Post
Kitteahs love it. Very easy to put together and I love that its tall so the cats can fully stretch up on it. Well put together and my kitten climbs it, jumps on it etc and doesn't fall over.