We take delivery as seriously as we take design. We’ve organized our shipping to be affordable, fast, and transparent. Below, we’ve outlined our shipping options, and what to expect once you have placed your order.
$9 for small items such as a blankets, a toy, or a small cushion — that can be sent via courier.
$19 flat-rate for medium sized items such as small beds or scratching posts
$49 flat-rate for larger items such as cat trees or litterboxes
Shipping is never more than $49 no matter the size of your order.
Unfortunately the costs of shipping furniture are exorbitant to the point where we no longer offer international shipping. Many of our customers have used third party services to enable international shipping.
See our suggestions on our international shipping page
Delivery and Returns
Orders arrive in 5-10 business days. If you're not completely happy, send the item back to us within 30 days for a hassle-free refund (excluding shipping costs). Return address will be included with your parcel.
US Warehouse Return Address:
807 Airport Access Road – Unit D
Traverse City, MI 49686 (United States)
In the U.S alone, 1.4 million homeless cats are euthanized every single year.
Every cat needs a home in order to live a long and happy life. We strongly support animal welfare in any way we can, and this means we donate a portion of every single sale to support no-kill cat shelters.
You're helping us make a difference.
My new kitten just had his first trip in the Tosca Cat Carrier and considering everything is brand new to him he did well and this bag helped. The bag is beautiful, I got compliments on it first time out, it's totally secure, very well made and the peep holes give a nice subtle sightline especially for a first-time-out cat. I like that I can wear it on my shoulder, or, carry it by the cut-out hand grip.
The company sent me the wrong color bad and resent correct one with no issues. Customer service is awesome. Thank you Jackson for all your help with replacing the correct color bag with no issues. I really appreciate and look forward to receiving my cat wheel I just placed an order for today.
She sleeps in all the time so the associations with the bag are good. So it was easy taking her to vet in this bag.