We take delivery as seriously as we take design. We’ve organized our shipping to be affordable, fast, and transparent. Below, we’ve outlined our shipping options, and what to expect once you have placed your order.
$9 for small items — such as a blankets, a toy, or a small cushion — that can be sent via courier.
$19 flat-rate for medium sized items such as small beds or scratching posts
$49 flat-rate for larger items such as cat trees or litterboxes
Shipping is never more than $49 no matter the size of your order.
Unfortunately the costs of shipping furniture are exorbitant to the point where we no longer offer international shipping. Many of our customers have used third party services to enable international shipping. See our suggestions on our international shipping page.
Delivery and Returns
Orders arrive in 5-10 business days. If you're not completely happy, send the item back to us within 30 days for a hassle-free refund (excluding shipping costs).
In the U.S alone, 1.4 million homeless cats are euthanized every single year.
Every cat needs a home in order to live a long and happy life. We strongly support animal welfare in any way we can, and this means we donate a portion of every single sale to support no-kill cat shelters.
You're helping us make a difference.
My cat loves birdwatching and looking out the windows on all levels of my home, but I could not find a cat tree that I could stand to look at every day, until I found Tuft & Paw. Yes, they're expensive, but so is home furniture, and I considered this the same type of investment in my decor. I purchased the tall version for a first-story window and the short version for a second-story window, with a Lana cushion to go on the top level of each. My cat has adored them from day 1 - she took to them immediately. She birdwatches or naps on the top level, and uses the bottom interior as a cat cave/hideout. The only small flaw was that the taller tower arrived with a small ding in the top edge from shipping; however, the size of the box made it almost impossible to consider returning/exchanging, so I kept it. I turned that side to the wall and the cat doesn't seem to mind at all :). They're beautiful to look at, and have made me and my cat very happy!
Because I live in a relatively small apartment in NYC, I wanted a cat tower that was more like a piece of furniture. The Torre Tower is perfect - really beautiful and my ragdoll kitten loves it (he’s napping on the top shelf at the moment ). I also purchased the Lana cushions for the shelves - they’re lovely - a perfect fit! Even though the tower was expensive, I definitely think it’s worth it. Highly recommend!
So happy with our purchase! Want more for another room.
Easily the best-looking piece of cat equipment I’ve ever seen. Our cat is enjoying being up on the top level, but she likes to have a soft cushion to lie on — have you considered making cushion inserts in coordinating colors to fit? She’s totally ignored the lower level, so I’m going to try adding a bed there to see if that will get her interested.
Very well made and beautifully designed. Finally a cat tower I feel proud to display in my home. Perfect for napping or hiding out.