We take delivery as seriously as we take design. We’ve organized our shipping to be affordable, fast, and transparent. Below, we’ve outlined our shipping options, and what to expect once you have placed your order.
$9 for small items such as a blankets, a toy, or a small cushion — that can be sent via courier.
$19 flat-rate for medium sized items such as small beds or scratching posts
$49 flat-rate for larger items such as cat trees or litterboxes
Shipping is never more than $49 no matter the size of your order.
Unfortunately the costs of shipping furniture are exorbitant to the point where we no longer offer international shipping. Many of our customers have used third party services to enable international shipping.
See our suggestions on our international shipping page
Delivery and Returns
Orders arrive in 5-10 business days. If you're not completely happy, send the item back to us within 30 days for a hassle-free refund (excluding shipping costs). Return address will be included with your parcel.
US Warehouse Return Address:
807 Airport Access Road – Unit D
Traverse City, MI 49686 (United States)
In the U.S alone, 1.4 million homeless cats are euthanized every single year.
Every cat needs a home in order to live a long and happy life. We strongly support animal welfare in any way we can, and this means we donate a portion of every single sale to support no-kill cat shelters.
You're helping us make a difference.
We were surprised/impressed that it shipped mostly intact, though it made it awkward to navigate stairs. Only had to put the feet on (power tool recommended by manufacturer), and it was ready to go! Our cat was not initially curious, so we used some treats to get her in, and did a staged-process over a few days to get her comfortable. She honestly seems to love it! We love that it is functional, beautiful, and very well-made. We were nervous to spend so much on something to contain her litter box, but we know this is built to last. Thank you for such a quality product!
This is a good looking piece of furniture, that is also functional and well-adapted to its purpose. The cats started using it right away, it’s easy to clean and keeps the litter from tracking everywhere .
I’ve had it for a month and it really is beautifully thought out in terms of function. It’s designed from a cat’s point of view. It arrived quickly and it was easy to put the legs on. It is constructed with care and I could see a few pencil marks on the bottom that showed it was handmade (a rarity these days!)
Easy to put together, but the unit is 6” taller than stated which is annoying as we wanted it to sit under a window sill, but now can’t Place it there. Also we have a mod cat litter box and when you pull out the tray to clean the litter the whole unit tips over from the weight. :-(
I love this product - it’s very well made and attractive. My cat is slightly too big for it so she can’t stand fully in the litter box area. Wish it was a bit roomier.