We take delivery as seriously as we take design. We’ve organized our shipping to be affordable, fast, and transparent. Below, we’ve outlined our shipping options, and what to expect once you have placed your order.
$9 for small items — such as a blankets, a toy, or a small cushion — that can be sent via courier.
$19 flat-rate for medium sized items such as small beds or scratching posts
$49 flat-rate for larger items such as cat trees or litterboxes
Shipping is never more than $49 no matter the size of your order.
Unfortunately the costs of shipping furniture are exorbitant to the point where we no longer offer international shipping (aside from Canada). Many of our customers have used third party services to enable international shipping. See our suggestions on our international shipping page.
Delivery and Returns
Orders arrive in 5-10 business days. If you're not completely happy, send the item back to us within 30 days for a hassle-free refund (excluding shipping costs).
In the U.S alone, 1.4 million homeless cats are euthanized every single year.
Every cat needs a home in order to live a long and happy life. We strongly support animal welfare in any way we can, and this means we donate a portion of every single sale to support no-kill cat shelters.
You're helping us make a difference.
I love this swing! At first, my cattens were only fetching their toys from the hammock. Tuft + Paw referred me to their cat behaviorist who was most helpful. Now they are sleeping and viewing from the second tier. Ubie and Blue are in training for their comfort in swinging in their trapeze!
Great cat tree - cats love it and it looks adorable! Had a couple issues when I received it but the company was very helpful and had amazing customer service.
This is the best cat toy I have ever bought for my cats. They love it. Check out michelinegaulin on instagram to see them in action on it. One of the cats took to it right away, the other three were slow to join in on the fun, but join in they did!