We take delivery as seriously as we take design. We’ve organized our shipping to be affordable, fast, and transparent. Below, we’ve outlined our shipping options, and what to expect once you have placed your order.
$9 for small items such as a blankets, a toy, or a small cushion — that can be sent via courier.
$19 flat-rate for medium sized items such as small beds or scratching posts
$49 flat-rate for larger items such as cat trees or litterboxes
Shipping is never more than $49 no matter the size of your order.
Unfortunately the costs of shipping furniture are exorbitant to the point where we no longer offer international shipping. Many of our customers have used third party services to enable international shipping.
See our suggestions on our international shipping page
Delivery and Returns
Orders arrive in 5-10 business days. If you're not completely happy, send the item back to us within 30 days for a hassle-free refund (excluding shipping costs). Return address will be included with your parcel.
US Warehouse Return Address:
807 Airport Access Road – Unit D
Traverse City, MI 49686 (United States)
In the U.S alone, 1.4 million homeless cats are euthanized every single year.
Every cat needs a home in order to live a long and happy life. We strongly support animal welfare in any way we can, and this means we donate a portion of every single sale to support no-kill cat shelters.
You're helping us make a difference.
Tuft and paw is my FAVORITE place to shop for my cat. She's at a stage where playfulness is not necessarily a word I would use to describe her anymore, but she absolutely loved this toy. The materials are superb. The toys seem to last forever unlike any other. This toy is a classic. 100% chance your cat will love it. 100% chance I will buy again if anything ever happens to it.
My two kittens absolutely love this toy. They love chasing it around and chewing on every inch of it. The quality and craftsmanship is awesome. It's super modern, the colors are gorgeous and it looks amazing laying on the floor. I've only had it for about two weeks and so far its holding up to some serious abuse from these two dudes. When they eventually destroy this I will be ordering another one immediately.
This is a very good looking and well made toy. The wooden handle is a plus and my cat LOVES it.
Both my cats love this toy. I love it because it looks pretty and so far seems durable. They like it because they get to chase something that is a good size with a string that doesn’t break. I suppose if there were some standard for good ergonomics for cat toys, the length and sturdyness of the rod and the length and softness of the strong rope, just seems to work. Well made and styleee. It gets a lot of use. Also — for anyone in doubt... I was suspicious of the website. It seemed too good to be true. I actually searched ‘scamming tuft and paw’ before I ordered. Besides this toy I made a bigger purchase and was worried I was being played. Anyone who spends this much energy to find good looking and highly functional cat stuff must be crazy and gullible... perfect victims for fake online stores! I felt especially ashamed and embarrassed when I got a note right away about the shipping of my order and an instant response to a question. Then my order was tracked and I got text messages reassuring me of when it would arrive. The whole thing ran smoothly. Definitely not fake. I look forward to the growth of this curator / crafter of nice cat and home wonders.