We take delivery as seriously as we take design. We’ve organized our shipping to be affordable, fast, and transparent. Below, we’ve outlined our shipping options, and what to expect once you have placed your order.
$9 for small items — such as a blankets, a toy, or a small cushion — that can be sent via courier.
$19 flat-rate for medium sized items such as small beds or scratching posts
$49 flat-rate for larger items such as cat trees or litterboxes
Shipping is never more than $49 no matter the size of your order.
Unfortunately the costs of shipping furniture are exorbitant to the point where we no longer offer international shipping (aside from Canada). Many of our customers have used third party services to enable international shipping. See our suggestions on our international shipping page.
Delivery and Returns
Orders arrive in 5-10 business days. If you're not completely happy, send the item back to us within 30 days for a hassle-free refund (excluding shipping costs).
In the U.S alone, 1.4 million homeless cats are euthanized every single year.
Every cat needs a home in order to live a long and happy life. We strongly support animal welfare in any way we can, and this means we donate a portion of every single sale to support no-kill cat shelters.
You're helping us make a difference.
My three cats absolutely love their new Milo cat tree. It provides extra exercise options with both the long ramp and the tall pole at the other end. And when they are not exercising, they enjoy the different levels. This is perfect cat furniture!
Pretty good cat gym
It was relatively easy to assemble once we borrowed an electric screwdriver from a neighbor. It would have been nice to know that an electric screwdriver is recommended. The cats enjoy it. The only part they don't use is the clear bowl. Aesthetically, it is the best looking cat tree on the market.
Milo cat tower
I was a little worried about getting the Milo as my cats do not use their existing cat tree we have in the house. After doing some research, I decided to give it a shot. They love it! The slide it came with was adjustable. We made it less steep by putting a scratcher below it. They love sitting in the clear bowl and looking at their jelly bean toes from underneath is my greatest joy. I sometimes put toys in the bowl and they like to fish then out. I am happy with my purchase and so do my cats. They use the cat tower everyday and like to sit like Simba at the top of tower or lounge at the clear bowl.
The most amazing Cat Tree
The Milo Cat Tree is well constructed, easily assembled and mot certainly the most attractive Cat Tree on the market. The owner is very easy to reach and if you have any problems addresses the subject like a true professional. I highly recommend this Cat Tree and I never write reviews, but I thought this deserved a review. My Bengal Cat just loves the pole and the different levels .
Our two Siberians kitties are now 8 months old and love the Milo. I love the Milo because of the sleek, contemporary design. It fits right in to our decor. My husband picked up a carpeted cat tree at a local pet store and it was so ****, I promptly sent him back to return it. The only change I would make to the design: the pole that goes from the floor to the bowl moves a little too much. I’m constantly straightening it out after my wild felines climb up it at high speed. The price is high for cat furniture, but I’m a big believer that you get what you pay for.