We take delivery as seriously as we take design. We’ve organized our shipping to be affordable, fast, and transparent. Below, we’ve outlined our shipping options, and what to expect once you have placed your order.
$9 for small items — such as a blankets, a toy, or a small cushion — that can be sent via courier.
$19 flat-rate for medium sized items such as small beds or scratching posts
$49 flat-rate for larger items such as cat trees or litterboxes
Shipping is never more than $49 no matter the size of your order.
Unfortunately the costs of shipping furniture are exorbitant to the point where we no longer offer international shipping. Many of our customers have used third party services to enable international shipping. See our suggestions on our international shipping page.
Delivery and Returns
Orders arrive in 5-10 business days. If you're not completely happy, send the item back to us within 30 days for a hassle-free refund (excluding shipping costs).
In the U.S alone, 1.4 million homeless cats are euthanized every single year.
Every cat needs a home in order to live a long and happy life. We strongly support animal welfare in any way we can, and this means we donate a portion of every single sale to support no-kill cat shelters.
You're helping us make a difference.
Assembly was easy but it’s been 6mos and my cat has yet to hop up beyond the second perch. They shelves are too small and she can’t figure out how to hop up confidently (which is saying a lot, she’s a bengal and quite energetic). Also, the picture doesn’t show that you have to fix this to the wall for it to be sturdy enough, it wobbles standing alone. I had hoped to put this in a window for her to look out but I quickly realized it wasn’t possible. Aesthetically beautiful (minus the wall mount) but not practical at all. Would return if I could but it’s too late.
This is a gorgeous and well made cat tree. The only reason I gave 4 stars instead of 5 is that the landing perches are a bit small, and thus it took my cat a bit of time to grow confident hopping on.