We take delivery as seriously as we take design. We’ve organized our shipping to be affordable, fast, and transparent. Below, we’ve outlined our shipping options, and what to expect once you have placed your order.
$9 for small items — such as a blankets, a toy, or a small cushion — that can be sent via courier.
$19 flat-rate for medium sized items such as small beds or scratching posts
$49 flat-rate for larger items such as cat trees or litterboxes
Shipping is never more than $49 no matter the size of your order.
Unfortunately the costs of shipping furniture are exorbitant to the point where we no longer offer international shipping. Many of our customers have used third party services to enable international shipping. See our suggestions on our international shipping page.
Delivery and Returns
Orders arrive in 5-10 business days. If you're not completely happy, send the item back to us within 30 days for a hassle-free refund (excluding shipping costs).
In the U.S alone, 1.4 million homeless cats are euthanized every single year.
Every cat needs a home in order to live a long and happy life. We strongly support animal welfare in any way we can, and this means we donate a portion of every single sale to support no-kill cat shelters.
You're helping us make a difference.
Couldn’t be more pleased. Don’t question it. Just get it. You won’t regret it.
We have had the Milo for about a month. It was very easy to assemble and is quite sturdy. It’s also quite well designed- I love the removable carpet on the shelves and the cats can hop from shelf to shelf quite easily. Our cats really like the tree. We replaced an older, more typical cat tree with condo and although this has about the same amount of shelves and seating areas, it fits better and the room seems so much brighter. We tried the crystal hammock but our cats prefer just having another shelf on top. Our young, goofy cat loves sitting on the bottom shelf and pulling toys out of the little area underneath. And the favorite part is the carpet scratching pole- that is a huge hit! Overall it’s a great cat tree and worth the money.
My cats love love love playing on their Milo. They run to it every morning when we go to the kitchen for breakfast. It’s their hangout spot.
My 1 1/2 year old uses every inch like a jungle gym and loves to sleep in the bowl. My older cat uses the perches to hang out. Well made, easy to assemble as the pieces are precision cut, and the best looking cat furniture I’ve seen!
The cat tree is very well designed and high quality. The assembly is relatively easy, I am able to assemble it myself, with none-electrical screw driver. But there are a LOT of screws, so if I were to do it again, I’ll definitely get a electrical screw lol You can tell the quality when you assemble it. All pieces fits in seamlessly, no missing holes or damaged holes/edges. Both my cats loves it! Especially the ramp, it is wide enough to let them turn around and run up and down. I put their toy or play wand with them on the ramp and it made the old boring game much more interesting. They just started to get use to the ramp and as the other review suggested I put sturdy box under the ramp to make it less steep. I have 2 other cat trees and this is the best one. They jump from one tree to another and only this one does not wobble. The owner is very nice and I will buy from them again!